GRM Toolkit – Provides an online platform that supports a project’s need to enhance communication and collaboration with stakeholders - enables transparent handling of grievances through a structured GRM (Grievance Redress Management) process and systematic recording of engagement with relevant stakeholders.
Key Features:
- Easy Access to Stakeholder Voices with Transparent and Structured Grievance Tracking.
- Efficient Grievance Resolution Enabled by Secure, Role-Based Workflows and Trusted Processes.
- Real-Time Automated Notifications that Keep Stakeholders Engaged and Grievances on Track.
- Create Consolidated, Review-Ready Reports that Strengthen Accountability.
- Smart Dashboards that Identify Areas of Concern through Real-Time Grievance Mapping.
- Provide Leadership with Real-Time Grievance Insights for Effective Strategic Oversight.